All the negative reviews are true here. I stopped going to that place a long time ago because of all the same negative treatments mentioned here. No common courtesy, no hello when you walk in, no thank you, no bye when you leave, dirty looks when you ask for a drop more of the tahini sauce or one extra tomato slice. I once yelled at that donkey who prepares your sandwich and told him look, charge me more if you want but please don't be cheap with my sauce. I left them an extra dollar specifically for that tiny amount of sauce he put. The cow sitting there took the dollar with no hesitation instead of saying, no, never mind it, it's nothing. Geez! How much is the cost of two drops of that sauce on one sandwich?? It's not like I bought 12 sandwiches and asked extra sauce on all of them. They're not only rude but cheap also. Lovely!
As someone else mentioned here, I too am not sure how this place is still in business. No matter how good your product is, if you make your customers feel like shit for no apparent reason, they'll certainly lose their appetite to come back.
So after a few times there and seeing that the donkey and cow won't change their charming ways, I took my business to "57 Cals" for awesome falafel and other goodies just a few blocks up from there. At least they know of the very basic human interaction skills in the food business and also have very good food where they sacrifice a penny or two to make your overall eating experience a joy and not a tasteless, horrific one like the cow and donkey's joint there.