I've had to pick up parcels at this location a couple of times and am amazed at how consistently bad the customer service is here. At this point I'm willing to drive a little further to another UPS store to retrieve my packages. This is supposed to be the face of UPS and they do not do the company any justice.
The two people that I have dealt with here are rude, don't really care whether you are a customer or not and they have done this time and time again.If I was UPS corporate I would be looking into this franchise because if it wasn't for the fact that the company I work with uses only UPS, I would go to FedEx instead.