I was scared to come here because I read the reviews and some were scary and some were good and I was hoping I would get a good experience and I did. My vet recommended that I come here for my dogs ultrasound for his heart murmur. We checked in and the girls at the desk said hi to Gus and they were friendly. My vet lady was Kelly and she handled Gus well. I went to see doctor Scott for Gus ultrasound. He behaved for his ultrasound and everything went smooth. It was an easy and smooth process for me and Gus and that's what I wanted. They organize all his paperwork for me in a folder which I appreciate and then checking out and paying went fast and easy. I can understand some of the bad reviews here because this place isn't cheap but I would recommend coming here if you need to see a cardiologist or a special care doctor for your vet that the normal vet providers can't provide. Plus I think your normal vet needs to refer you to this place. I'm glad I had a good experience here and to hear Gus didn't have any hair tye in his belly. (Apparently he ate one before)