We purchased a 2014 travel trailer from Camping World Mesa in July of this year under the promise that they would switch out the couch as it was to short for my son to sleep on. It took 3 months for them to locate a couch after repeatedly calling them with no calls backs and broken promises. We brought the coach in finally about the first week in October to get the knew couch as well as have some warranty work done that was originally promised to be completed before we even picked the trailer up. We have yet to receive the coach back completed. I have yet to use my travel trailer as it has been tied up for the last 5 to 6 months. Oh sure they have told me I could come get it if I want to use it but all it does it cost me money to haul it back and forth and if I don't leave it there they will "forget" it needs work done. How can a 2014 travel trailer need so much work done is beyond me. I will never buy another camper from them again.