I ordered for delivery online. An hour later it still hadn't arrived so I called to check on it. Without even asking what order it was the guy immediately told me that it was out for delivery. When I asked him how he could tell given I hadn't even given him the order number or address he put me on hold. He then came back on the phone, asked me what I wanted again and then told me the same thing as if we hadn't just spoken.
Needless to say it's the last time I am ordering from this location.