Awful, awful service. I've never experienced anything so bad.
We arrived early for our reservations at 7:30pm. The hostess informed us that they were just clearing a table for the parties of two... but soon after, a larger group arrived and they got seated first. We didn't end up getting seated until close to 8pm.
Once we got to our table, we had difficulty with our waitress. We ordered drinks and sushi as an appetizer. I had to ask for my drink 20 min later because the waitress forgot. Our sushi NEVER came.
We got the groupon deal two dinners up to $32 each. If you want to order a meal over $32, it's a $17 fee (which is ridiculous).
The miso soups arrived an hour and 15 min after our reservation time and the hibachi chef didn't start until an hour 45 min after our reservation time.
And to top it all off, when we asked to speak to the manager, we were informed that the manager wasn't there tonight. NO ONE was in charge.... and I'm not surprised based on the service we received.
I wouldn't recommend this restaurant location to anyone. If you want Osaka, go to the location in Henderson or the one on Sahara.