I needed a bed set within a few days to set up my guest bedroom for family I had coming in town and they made this the easiest process ever. I ordered over the phone, had an invoice within 10 minutes, and had delivery set up for two days later. I was given an 11 to 3 window and revived a call at 10:40am saying they were 20 minutes away and they were at my door by 11:05. After they set the bed up we realized that the bed I ordered did not have a platform and they told me to call the office as soon as possible to have them pull a box spring so they could bring it back out. I called and handled everything over the phone and the delivery guys were back at my house within 20 minutes. Everyone was very professional and helpful. I'll definitely be ordering from this place again whenever I need furniture!