My partner and I traveled to Calgary for business and after reading reviews, looked forward to eating at Suzette Brittany Bistro. We took a taxi there as our hotel was a good distance and then sat down to order. Due to my having numerous medical food allergies, I requested a Galette with only cheese and mushrooms as all others contained at least one ingredient that was contrary to my dietary restrictions. I explained this to the kind food server and she went to ask the chef. She returned to tell me the chef refused as he is rigid about changing his recipes. I expressed again that I had these allergies and dietary restrictions and that they could charge whatever they wanted but the only ingredients that would affect me neutrally were those I mentioned. The food server told us she was sorry, it doesn't matter. We left without ordering.
I then emailed the following letter to management but in several days, have received no response from anyone:
Dear management,
We came to your restaurant today to eat. We were very excited to try your cuisine but ended up leaving because the chef refused to make a Galette with only mushrooms and cheese. I have medical dietary restrictions and there was no menu item that would have been acceptable for me and although I offered to pay whatever it would take, my request was refused, even after explaining my dietary restrictions.
I feel this was unfair and also difficult to understand.
Thank you,
Alice D.
(Phone number provided)