We had other companies come out and look at our AC unit because it had stopped working. We were told by 3 different companies we had a bad unit, and a leak in our system because we were missing about 10 pounds of coolant. All three companies recommended replacing the AC unit, which would have cost about $8000 to get our AC working again.
Upon a referral from a friend, we called Arizona Air Experts. Caleb came out and spent almost 2 hours investigating the issue. We had a value that was creating a blockage, so our system wasn't working correctly.
Caleb came by the next night after 6pm and stayed until he replaced the bad part in our system, and added the coolant that was needed.
He could have tried to up sell us like the 3 other companies with saying we needed 10 pounds of coolant, at $150 a pound. He could have said we needed a whole new AC unit, which would have cost thousands of dollars, just like the other 3 companies said.
He didn't. He simply was honest, found the root cause of our issue and fixed it. The whole job was about 15% of what the 3 other companies wanted to charge.
It was great working with someone who really takes pride in their work, is knowledgable and honest. I won't call any other AC company again, and will refer anyone and everyone I know to Arizona Air Experts!