Avoid the service department.
I bought my Ram 1500 in January and negotiated for a new set of All-Terrain tires. Instead the service department put on new highway tires. They fixed this problem in a few days and I was happy with the result.
Unfortunately, my next visit was even more disappointing. I brought my truck in for its first oil change. After the service, my truck smelled of cigarette smoke. To make matters worse, I discovered that the oil filter was not properly installed and leaked over a quart of oil. I have three more free oil changes but will not be using them.