If I have coupons, I want to use coupons. I know they say one per customer per day, but other locations have done separate transactions to accommodate, which is awesome. This one doesn't. That's okay, I'll just buy my one item and move along. I love Michael's, they are usually stocked well with what I'm looking for. During the Christmas season, it's a mess...during the rest of the year, it's not as big of a mess. While waiting in a forever-line one day, I overheard another customer's rant. She had apparently called and asked for some yarn to be held for her, but they couldn't find it when she got there. There was one pack left on the shelf, so she had that, but they looked everywhere for literally 30 minutes for the stuff on hold. Finally, they found it, fairly easily, under one of the register counters. I guess whoever placed it there didn't communicate with the others before she left for the day. This woman was livid!