I walked in and was greeted immediately, asked if I wanted water and was helped with color selection for my gel manicure. They had a very extension selection for regular gel as well as SNS gel, which is great. My tech, Mary, was very thorough and precise as this was one of the better gel manicures I've ever had. I am extremely picky about my nails and would highly recommend this place to anyone. Prices are what you'd expect for Scottsdale, but you get what you pay for.