I really shouldn't be rating it as one-star, because I do shopping here everytime we go. But that's more of the convenience of it being right there, walking distance from the hotel, as opposed to me having to drive down to Rodeo or Saks when they're planning on shutting down the 405. Forget it.
But honestly, this is not as fantastically fabulous as it could be, or should be. There's a lot of potential to make it attractive to people on all types of budgets, and as Robert mentioned, at least some gathering spots or a few tables gathered together. If you're trying to convince people to do all this shopping, at least let BF sit down someplace comfortable as he patiently waits it out. He deserves that much, lol.
I hope they really work on vamping the place up, and I don't mean by the architecture. Even at the 'big' part where Gucci, LV & Prada all sit, it doesn't feel like 'ooooh' & 'aaaahhh' - it just feels like you're walking through some nicely decorated place. Almost like a set, where nothing is actually functional. They need to make it feel like a place where you can interact. Great start, but room for improvement.