We do not recommend this store, and will not do business with Spencers again. When we (husband & wife) first walked into this showroom to purchase a new kitchen range, 7 salesmen (all male) did just about everything they could to signal they didn't want to bother waiting on customers. They acted like reluctant used car salesmen on a snowy day! The man who finally stepped up was good enough, the price offered was attractive, and the deal was done easily and quickly (we knew what we wanted), but as soon as Spencers had our money, customer service tanked, becoming unpleasant, unprofessional, and just plain lousy. When Spencers failed to deliver our $600+ purchase at the time and place promised, forced us to buy an extra part never previously mentioned, and preached to us about how WE should act with accommodation and understanding even though Spencers had failed to perform their end of our contract as agreed at the time of sale, we decided to take all future appliance business elsewhere. This business showed us that it isn't trustworthy, and their staff members do not treat customers well once the sale is made.