These guys are liars. Flat out liars. Got sold a phone, paid cash, and later got a bill from Verizon for payments on the same phone, plus an activation fee that was supposedly a free promotion from Diamond, plus twice the monthly fee thar was promised, in writing! They hope you keep the equipment past the 14 days for return before you see your Verizon bill-they told us it was 30 days. Do not do business with these guys, because they lie through their teeth to get you to sign up.