I was over at a trade show build at the convention center. On my way to looking for a food truck, I decided to see what I could find in the Westgate. I did not have a lot of time and I did not want to drop a wad of cash. Sid's looked like a good option. As I was deciding what to order, I was looking around and the food looked amazing. I was ted to keep it light so I ordered the Motzo Ball Soup which was filling and a great value at under $8.00.
However, I like eating in a peaceful environment. There were a lot of unhappy diners there constantly craning their necks looking for their servers. The wait time to get your order is was sometimes 15 minutes with another long wait to get the food to the tables. I ordered soup and it took 30 minutes to get to me. I was about to walk when my soup came.
The guy next to me was having a meltdown. He was staved, had low blood sugar and he asked me for my crackers which I gave him. He complained to the hostess and to the manager who apologized but did nothing to make the situation better. At one point the explanation was that all the servers were at the window waiting for their orders, which pretty mush left the floor empty.
Most of the servers are older which is fine. Maybe they have been with Sid's for 20 or 30 years. But they just didn't really seem to care as in they know they have their jobs and so what.