I came here because I had a screw in one of my tires. I was alittle skeptical about coming here because of other reviews but saw a review from someone with good experience and just went with my gut. I called and asked if they had an appointment open for the same day and Bill said to just bring my car in and they'd take care of it. I was literally in and out no more than 20 minutes! My experience was great and didn't have to wait two hours! Thank you!