I have eaten at Chili's for many years and this was the WORST experience I have ever had. My parents and my sister's family were visiting from out of town. We went to Reed's Mine in North Charlotte and were hungry when we left so went to a supposed "safe" place. My sister and I ordered 2 different salads (buffalo chicken salad and quesadilla explosion salad). The lettuce was old, wilted, and bad. It was the worst salad ever!! My dad ordered the old timer's burger and there was almost no burger. We had 7 people in our party and each menu selection was awful!! We had selected Chili's because of the consistency of the menu (no matter which restaurant selected) Not sure if they had new or bad cooks but it certainly changed our minds about Chili's. Not sure if I'll ever go back!! Very Disppointed