I go here because it's closer to me and more convenient than other Shapes Brow Bars. You really have to get a good person and stick with her because others will mess your brows up. I like Nohara, Zena and Sandy. My brows never end up looking too thin with them, and I have learned (the hard way) not to stray or let anyone else look at, let alone touch my eyebrows. The wait time is horrid, and usually only 1 or 2 people working, while 10+ people wait, and the customers they are working on are threading entire face. If you don't mind the wait (grab a pretzel and drink) go to one of the three ladies mentioned above and have beautiful brows. Three stars taken off for long wait times, few employees working on weekends and lack of speedy service.