Dr Rizzo has been so great with my problematic polyps. I had surgery almost 20 years ago and the doctor I had at that time was horrific. I was VERY nervous and concerned when I was in need of the surgery again, but the doc empathized and addressed my concerns but did let me know surgery was the only answer...My wife was freaking out but Dr Rizzo really put us at ease and I went into the surgery with full confidence the outcome would be MUCH different than the previous one! Another thing he was able to do after the surgery was let me know the previous surgeon, dealing with all the technology at the time, did a good job with the ridiculous amount of polyp buildup I get. So I was VERY happy that he shared this with me after the surgery and not just backing another doc...although his appointments may run late he is definitely worth it!