I am amazed at this story about Rakeman's Plumbing in North Las Vegas and I want to thank them for being an honest business that goes the extra mile for loyal customers - a rarity in Las Vegas, in my experience.
My elderly mom and dad have encountered several scams and "elder abuse" monetary issues in managing their home in Las Vegas since 1995. I have taken a few of these on for them from Los Angeles (the least of which was Home Depot, who eventually made good on the $500 issue) because they are simply not tech savvy enough - although they are intelligent - to maneuver today's complex digital business world when things go wrong - they've been retired for 20+ years.So I was grateful when they used Rakeman's for a couple of bigger plumbing jobs on their house and they seemed satisfied and felt the pricing was fair.
Then recently, they had a toilet issue, so they dropped into Rakeman's to ask if it was something they could help them to fix. To my amazement, one of the Rakeman workers went to my parent's house and fixed the toilet for FREE. This just does not happen in most places.
Please support this extremely decent business - who does good work at a fair price - and values human beings over hourly billings. It meant the world to my folks and to me for them to be treated so well.