Updated, see below for original post for my original ratings/issues:
The service has improved significantly, and the waiters/waitresses show more care for the customers.
The broth is significantly less salty and the pork is more tender. I had the tonkatsu black and tonkatsu since I went there the first time. The tonkatsu black was fantastic, unfortunately when I went back for the tonkatsu the noodles were extremely soggy, but I'll assume it was an accident/one off since the firmness of the noodles fine the other 2 times I went. Overally major improvements have been made. Really impressed with the major turnaround and improvements and how much you guys listen to your customers.Unfortunately, although less salty, the broth is still far from "savory" or "rich" in both cases. The soggy noodles and the mediocre broth still leaves much to be desired.