I come here for my monthly massage with Anita. Pleasant receptionists and waiting area with gas fireplace and a good amount of chairs. Always on time and have never cancelled on me. Book your appointment in advance though, nearly 3 - 4 weeks as they are really busy. They could use a little extra décor or coziness in their massage rooms. Yes, your face is smashed through a hole and you're staring at the floor, but you still pick up on the ambience of the room. It would be nice to have them a little more welcoming in order to relax people before they strip nood for you and lay in the most vulnerable of positions.