I called and asked for help because I was trying to self teach myself to crochet and it wasn't working out. I was doing something wrong and I couldn't tell from the videos I was watching, exactly what I was doing wrong. They told me to come in the next day at 1pm and they would help, the lady on the phone informed me it was $20 an hour for private lessons. When I arrived on Saturday the lady I was supposed to take my lesson with wasn't there, so the lady who runs the shop helped me and not only did I learn a lot but she also didn't charge me for the lesson, just for the yarn we used. They have open knit so you can go sit and enjoy the ladies company and knit or if you'd rather take a class they have a ton you can sign up for, or if your like me and prefer one on one then they also have the private lessons. I'll definitely be going back and I can't wait until I start working on my first pattern.