At a recent visit to Sourdough Pizza we had a bad experience. It started off with the sad looking and very nasty tasting, non-edible want to be Philly Cheese steak sandwiches. They were frozen steak-um which starts off insulting Philly. The want to be beef was not even chopped up. We decided they needed to be sent back and the waitress then proceeded to be rude from that point forward because of this. She replied with a smirk, "You will still have to pay for them." That is not good business sense making your customers pay for food they have not even taken a bite of and are unsatisfied with. The waitress darts off and lets the cook know what just happened. He came out acting rude as well and making comments like "What do you want me to do, cut them up for you?" During this whole time a manager or owner looked on but did not approach the table to figure out what was going on. Another bad business move to not want to try and resolve unhappy customers. We will certainly not visit this establishment again and advise all our friends, family and clients not visit either.