The WORST company ever to have a loan with. The customer service has been lying to me and giving me the runaround for 4 months now regarding trying to get my title. I moved out of state and needed a copy to register the vehicle in FL, the said they lost it but would look into it to get me a copy. I keep calling back every few weeks and am told a different story by every person I speak with! I pay off the loan a year early in order to get the title and they still give me the runaround! They are liars and I am so angry with them I am closing my Wells Fargo bank accounts as of tomorrow. I ended up having to go back to the VA DMV (online and telephone) to PAY for them to send me the title! Don't trust this company with your loans!!!!