I ordered a wall sconce through Amazon. Not only was the item shipped quickly but it looked great!! I did have one problem with one of the candle holders. I sent an email requesting a replacement and received an answer within the hour. They shipped the item immediately at no cost to me. Megan M. handled my request and she provided prompt and courteous service. I would definitely do business with Furniture Creations again because of the great customer service and the quality of the item.