This is a carry-out only location and they always seem to be away from the counter... I'm not saying they take forever away from the counter but for a tiny place I'm always wondering where they could be... anyways, the staff has always been friendly during my pickups. The previous review is correct in that they don't take anything over a $20; I think part of that is that they are not in the best area... I use a debit card so that doesn't matter to me at all. The new pastas they have here are very good so give them a try.