This patient ran out of patience.
The only good from Premier Dental is their hygienist, Jason. He was great at his cleanings and chair side manner. He definitely always engaged in conversation but was thorough in his process.
On the flip side comes their major dental work procedures. Just awful. I'll preface by saying I know my teeth are bad. I brush and floss more than I should but it doesn't seem to help. Since I am cursed I have made return visits between cleanings frequently. Recently I had to have a tooth pulled because of root decay. They hounded me as well as my husband for me to get an implant done. Fact: my husband can't convince me to do anything unless I want to. Leave him out of it. And why are you talking to him about MY procedures when I'm not there?
After much debate in my head of whether I should do it, I conceded. Now this is a much more in depth process than I was told. Started the implant in March and finished in August. After the initial post was put in, they decided to then disclose all of the "Don't Do" list. If there is a list a mile long, dentist should always disclose ahead of time. Especially to someone in their 30's and then tell them they can't exercise for a week. WTF? Then come all of the x-rays. Let me tell you this dental office is x-ray crazy. You can't even get a cleaning unless you get an x-ray done even though you tell them no. I get it... you don't have to pay with dental insurance but they get paid from the insurance company. Its a win for them and aggravation for me.
Another gripe I have is their disclosure on cost before a procedure. My husband had all of the paperwork beforehand for a crown with cost. Afterward they said we owed more because the dentist decided to go with a different type. Again, DISCLOSE ahead of time!
Lastly, I am definitely an on time person. I was always to my appointments early. They call & text & email way too much to confirm appointments. Recently they called about 30 minutes after confirming a time to ask to change the time. Ok I can do that. We had to wait for the one and only special camera they have for implants. After sitting (and standing) for an hour, I had enough. They explained it could've been a 2 hour wait if I didn't move my appointment. Seriously?
Sometimes you just have to walk away.