Wow, the service was incredible! I bought a groupon for my wife for permanent make up as a gift and I was very impressed. The technician was so friendly and helpful! We got lost trying to find the place, (be sure the address shows as Tempe and not Phoenix in your GPS) and even though we were about 20 minutes late, the technician waited for us and didn't act like she was even the slightest bit inconvenienced at all even though it had to back up her other appointments a little. My wife felt like she was the most important customer in the world while she was there! She is definitely going to go back for some additional services because she had such of a great experience there!