I've dined here about 4 or 5 times over the past 2 years and the value you get is tremendous if you split various dishes for several people. I usually come here with a group of 4 and the variety of food is impressive from many types of congee dishes, various noodle and rice dishes, dumplings and meat and vegetable dishes. Every group I've gone with has always been satisfied after a meal which usually around $10 all-in when in a group of four. The place is fairly clean and generally has a nice decor. The closest franchise I can compare this to is Congee Time, and I would rate Congee Queen a bit higher since the place appears cleaner. Service-wise, the place is standard, but to me this is less important than the quality of the food.
Congee Queen offers a excellent amount of variety for groups of people with unique tastes, with above reasonable quality food at excellent value. If you are just ordering single dishes, you might be underwhelmed. The key is to order multiple dishes to share amongst a group of 4 or 5 ideally.