For maternity patients hospital staff was alright, but if you are planning to do your newborn photos suggest you ask instantly or you could be out the door without them, the lady Jennifer who was sent to my daughter s room to do photos came up with some wushu Washburn lame reason why she had to leave and proclaimed she was sending some one else to take them that never showed up and this all began at two in the afternoon that's some bs . Suggest the hospital get a new photo company or the photo company get a new photographer.