I'd have to say I was extremely impressed with the level of service The Cooling Company and particularly their staff has shown me during my time with them.
I found them via Yelp and I was drawn by the $100 for $150 exclusive Yelp Deal. However, I found out that they also have a 10% off your total if you tell them you found them via Yelp. You cannot stack both discounts but depending on your total you can use one or the other for better savings.
Sidney, the agent I was speaking to over the phone, was very friendly and informative. She was able to set me up with someone the very next day. If anyone has had a broken AC during June/July in Vegas you know how busy the AC repair companies can get. Thankfully I had someone come over the next day and I even received a call saying they can come even earlier for my convenience!
When the technician, Ray, arrived he immediately got to work. Get ready for the best part: After his evaluation, he gave me not one but 3 options. Option 1 was the most inexpensive, usually being temporary fixes, Option 3 being the most expensive but with long-term benefits and Option 2 being somewhere in the middle. Most repair shops I've had experience with gives you an ultimatum. With The Cooling Company I was able to choose the plan that best fit me.
Overall, I'm very happy with this company and will use them again when I have AC issues. Oh yeah, as soon as Ray fixed the AC and left, my AC unit was fixed and blowing out cool air in 30 minutes. #Lifesaver