I want to buy the entire store but of course, can't afford it. I have a great experience each time I visit. And today, they went above and beyond. I had purchase a Breville juicer from them last week and then realized Bed Bath and Beyond had the same product so I called to see if they would allow those 20% off coupons. They said yes. I didn't want to return my used juicer to then buy it from the other store. So I called and Eric picked up the phone. Told him the whole thing. He found the tel # of the closest bed bath and beyond. He got my info and email and told me he would take care and to be in the lookout for a receipt of the refund in my email. Not even an hour later, it was resolved. Loved this! Thank you Eric!