I came here because of the other positive reviews, and I'm so glad that I did. I was in a bad situation with my taxes and felt incredibly anxious and not up to dealing with the problem. Duane Beckett and the others in the office made me feel better right away. They were completely nonjudgmental about the many mistakes I'd made in dealing with my situation, resolved my problem 100% (including dropping off my state taxes themselves!), and charged me what I thought was an incredibly low rate.
(They charge significantly less, and were *significantly* more professional, than another accountant I'd seen earlier.)
Thanks to their help, I'm not sure whether I will actually even need an accountant again in the forseeable future, but if I do I have absolutely no question about where I'll go.