The employees are very friendly and the location is great, but I'm not crazy about their drinks. My latte came out extremely hot, so tried to connect to the wifi while letting it cool. The wifi never connected and I didn't really enjoy the taste of the latte, so I threw most of it away and continued on to Starbucks to. The prices are pretty similar, but Starbucks is a little cheaper and offers more sizes and variety.
I generally try to support small coffee shops, but it doesn't seem worthwhile when traveling. Starbucks provides a much more consistent experience and has great free wifi without having to deal with pass codes. Coffee Bean was definitely a waste of time and money for me, but I'll give three stars due to location and friendly staff.