My daughters highly recommended this place so I decided to give it a try. When I arrived there my daughter pointed out that their regular girl was not there. I didnt think anything of it and had my brows done by the girl there. When she was done she handed me the mirror. I could not believe it when I saw a bald spot in the middle of brow. I asked her twice what happened she kept insisting it was okay. I kept pointing and she finally said sorry. I was not charged for the service which I was planning on paying despite what happened. When I got into my car there was more light and noticed that the girl completely massacred my other brow too. Not only I had a bald spot but i have two completely different brows. Thank goodness for eyebrow pencil!!!