I was not impressed at all. The staff didn't seem like they cared if I did my nail there or not. As I walked out another girl told me she's been there and that the service was horrible. I went to the keele and Wilson location as well and they are ALWAYS in a rush which means you don't get amazing looking nails. I tried going there in the winter when business was slow and the service was good but in the spring and summer they don't seem to care about customer satisfaction at all. Definitely will not be returning.