OMG ~ I loooooooove Yelp!!!
Why? Because I would have never found Abigail!!!
A bit of a long story, but I loved my prior manicurist (right word?), but in the last week I broke three nails ...horribly. Like past the nail bed, make you cry and curse at the same time kinda break ... I travel extensively, so I only had one day in town/to see her. Unfortunately she was booked and sadly made no effort to try to accommodate. She recommended a guy in their group. I was a little uneasy as I've never seen him working , but assumed she'd steer me to the right person.
Needless to say, I was wrong! He made a complete mess....so much so that I immediately began searching for someone to remedy. I found Abigail on Yelp, called. She was able to rearrange her schedule to accommodate ...I think she could hear the tears and panic in my voice ...which begs the question: why didn't the person I normally see attempt to help? I am loyal. Tip well. but I digress.
Abigail got me in. Removed the hideous mess from my fingers and got me "right as rain".
That said, I'm now a LOYAL client!!