UPDATE: This terribly operated business is doomed to FAIL!! I'm sure the only positive comments are either employees or friends that are trying to throw in 5 star ratings to try to counter the Numerous 1 star ratings (unfortunately negative ratings aren't possible)!
After my comments were posted I received a call from The Receptionist (not the definition of a welcoming reception) who stated that I wasn't welcome at their Spa (yeah right) because of my Truthful less than glowing comments about my experience trying to even book my appointment! (Which was only happening because I was willing to Pay More to get in before the 5 week out date that was available because their New Less Experienced Therapist was only there limited days- and I wanted someone who knew what they were doing)!!!
WOW!!! Then I see Beverly response this morning trying to sound like this Scam Outfit is trying to be workable or trying to Defend their Poor Business practices which include: Arguing with an unhappy client, interrupting and other shouting while I'm trying to calmly state that I would not Remove my comments which she was trying to BULLY me into doing!! And HANGING UP ON ME!! OMG really!!
I've worked in retail and retail management, real estate, the title & escrow, cosmetics representative, and other professions of service and I have NEVER come across this level of Unethical Level of Business Practice!!
Thank you for saving me from experiencing what I am sure would have been a poor massage!
(Most likely they run a matchbox car up and down your back and call it good)!!!
I work with locals, tourists and hundreds of employees that I will be sure to warn about this Scam Outfit!! Maybe if you don't use a Dreaded Coupon or Groupon maybe you're treated differently but that shouldn't be the case! And poor Groupon for linking to them- it gives Groupon a bad impression if you're treated like a second class customer if you're redeeming a coupon.