Up until last year, I loved going here. Management was helpful and always very sweet. Recently however, whenever I have showed up to return something, the cashier's (there are different ones regularly) face always falls and she becomes very cold and unpleasant. I am often asked why I returned the product and when I mention that it didn't suit my very picky skin, they are usually low-key aghast and sour about it. I am a VIB Rouge which means I have blown enough $$$ at Sephora to get to that status and maintain it. So clearly I am not trying to pull a fast one from under Sephora's nose. Meh. The attitude just isn't what it used to be, and it's quite dissatisfactory.