Update:
Roy's manager called and was very apologetic and kind. We will go back for another meal. Thank you for caring enough to contact us. It is clear the experience is very important them, and I am impressed he took the time to empathize and ask for another shot. Thanks again.
We had a gift card and wanted a nice evening. Food was good, but the service was not. We had Anthony for our waiter and we were clearly forgotten... we waited to have appetizer dishes cleared to receive entree- we had about 3 bites left when he came to see if we liked it. We were never asked if we wanted another glass of wine. We didn't, but he didn't know that. Anthony needs some retraining - I won't go