Everyone that I interacted with was super friendly and welcoming! The salon itself is very clean and stylish. When I first walked in, I was immediately greeted and offered cucumber water, tea, or coffee, which I thought was a nice gesture. I didn't have to wait before I was brought back to put on a smock/robe and go through what I wanted done. Fernando is amazing! He did a cool/ashy blonde balayage and trimmed up the ends of my hair. Since this process takes a while, I really appreciated that he was so friendly, enthusiastic, and willing to talk to me about everything. I could tell that he is super passionate about what he does, and talking during the process made time fly. The whole experience was very relaxing and fun, and I'm absolutely in love with the results!