Ordered food over 90 minutes ago...it has not been delivered yet. Have been trying to call for the past 10 minutes and no one is picking up. The past few times we have ordered, the wrong food was delivered to us and we had to call and have the driver sent back. I never used to have so many issues with bad service here. This is the last time I will order from this location, and I will tell everyone I know about this poor experience. Once or twice, I know things happen...it gets busy. But this is the last straw.
Update: After TWO HOURS, I drove down there. I was informed that their driver never showed up, so they weren't doing deliveries. I was livid. When I asked why I had not been called, I was shown a STACK of phone in orders and told, "We were too busy," and they admitted that they had stopped answering the phone. The so-called manager just kept making poor excuses. You cancelled deliveries for the evening, neglected to call the 20+ people you took orders from and let them know, then stopped answering the phone?!?! He even stated they were going to be closing early due to not having enough staff. After they made our food for us, they locked up. So all those people who ordered food were ignored. That is absolutely horrendous customer service. You have lost my business, and I was a regular long-time customer!