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2017-10-15T00:00:00
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So, not sure why the manager decided to tell me that this is how they always serve the Mongolian Beef, as my myriad prior dining experiences at this restaurant beg to differ. What's super funny is that I didn't want a replacement or compensation for this dish. All I wanted was to bring it to their attention so that the kitchen could get it together. And yet, Ms. Manager thought that trying to snow me was the way to handle this situation. My favorite part was that after she told me that this many scallions (it's seriously like someone went to the Giant Eagle next door, grabbed a handful of scallions, came back to the kitchen, and cut all of them directly into my plate... like, they weren't even sautéed) are ALWAYS included in this dish, she then said that she didn't see my plate before it went out of the kitchen. Which tells me that the scallion to beef ratio was, in fact, way off base.
I'm not sure if this is supposed to be some bizarre cost-cutting measure or what, but how is a real live human expected to digest all of these? As you peruse my photos (I've included a picture of the dish from their website as well, for the sake of comparison), please keep in mind that I had already eaten a fair amount of said scallions.
This isn't really about scallions. It's about customer service and accountability. This restaurant evidently has neither. As a result, I won't be back. Which is sad because I love the chicken lettuce wraps and the Mongolian Beef, minus about 75% of the scallions I was served tonight.
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