Everyone at this store is very welcoming. It always seems busy when I go, but the staff doesn't rush you and they do not get mad if you want 10 different samples. They genuinely want you to get your perfect ice flavor. My personal favorite is red velvet; it is so creamy and delicious! One time I called in to see if they had it and they didn't, but the gentleman offered to make it specially because I requested it! needless to say I was a happy camper and bought 3 quarts when I went to get it!