When i first started coming here i had mixed experiences with the staff. Some were good and some not so good. But i looked past it, until the day i met the owner. who wanted to charge me $100 for a basic set up (basic set up posted on the wall is $45 . i feel that this was simply because i did not buy my bow from them (i called AH to have them order this bow for me but was told no) . the other thing if your only spending a small amount of money they will not be to interested in spending any time with you. since this time i have spent 2-3 grand on archery they have seen about $300 of it. and it will remain at that.