I've been Duped by Hertz Rental. I rented a 3 day car for my Phoenix vacation thru Priceline.com. My bill for that was around 95.00 dollars. When i arrived at the Hertz counter this is when the mistakes (on my part) happened. I was charged 199.57 dollars for Insurance!! Usually insurance is about 9 to 11 dollars per day. But no insurance amount was not explained to me. I do remember the person asking if i wanted a Camaro, when i asked and she told me how much more it would be i quickly declined. But the insurance wasn't clarified.
I can tell you at this moment i will NEVER EVER rent from Hertz. If I am offered Hertz from Priceline, Travelocity or any other site I will delete and cancel my booking. This is a total rip off and I am a sucker you swindled.. All i can say right now is "Lesson Learned". But I will be sure to Loudly discourage any of my friends, family, non family members or anyone who will listen to me (and they will) on why they should stay away from Hertz. Budget and Avis are much better at services. Oh i didnt mention how ridiculous it was in Phoenix at the rental place where i was actually talking to a box to rent the car. Not a person, a box. You have a whole stand with at least 20 computers where actual humans used to work but now we as customers talk to a box where we get ripped off. If i had the ability to make a commercial about how bad Hertz rental is i would...Oh wait, i have Youtube for that... Wow! I can't wait for my Free Ad to go viral! 2012 will be a really good year for up and coming viral videos... Hope to hear from you soon!
A very unsatisfied customer,