I was looking for an authorized Kymco dealer to take care of my Xciting 500Ri needs. In this case, I needed tires. After ordering them a week earlier, I did receive a phone call to let me know they were in. I went in yesterday and was greeted by the two guys working there. I felt confident in their abilities as they are both motorcycle mechanics as well as scooter enthusiasts. I was treated fair and they communicated what was being done as I waited. They were extremely helpful and even found a missing lock bolt that secured the front axle. Their facility is clean, well organized and comfortable. They spent over three hours on the bike and charged me very little for the work done. They will always get my business as I trust their workmanship. Especially when riding in spirited fashion!