I found VCA thru the Animal Foundation, when I adopted my kitten. From returning my call to schedule kitten's 1st official vet visit to actually scheduling the appointment to everyone we came into contact with at the office, I was highly impressed. I've never been to a vet's office or owned my very own pet (let alone one so young) & there were plenty of opportunities to be nervous but I was instantly at ease. Naturally, I had a few medical, dietary & behavioral questions but, again, I was put at ease- I was talked WITH not TO. Hopefully kitten won't be making regular appearances there but at least I know it's a great environment for any future visits. Kitten would like to give her official endorsement, too, with a paw & nudge of my tablet & a solid meow.